If you are registered as a participant but are unable to attend the event, please inform us as soon as possible so that your seat can be given to somebody on the waiting list.
In the search community, e-commerce search has received far less attention and is less established than search in other domains, such as enterprise search or general web search. On the other hand, it is a very exciting domain with a lot of challenges. So we think that it is about time to bring together experts of different backgrounds (IT, product managers, UX designers, search managers, information retrieval specialists, search engine vendors, ...) for a one-day event to discuss challenges, ideas, best practices, and case studies in the e-commerce search domain.
The workshop will bring together participants from a variety of backgrounds, all sharing a common interest in e-commerce search. In order to stimulate and facilitate discussion, we will start with scheduled talks in the morning. This will be followed by self-organising sessions: participants are encouraged to initiate discussions about their topics of interest or to give an ad hoc presentation.
The workshop welcomes all topics related to e-commerce search. We have compiled a list of topics that will probably feature at the workshop. This list is not comprehensive. Participants are welcome to discuss further topics at the workshop.
Web search has been improving rapidly over the last few years. Google and Bing have invested substantial resources not only in document-driven but also conversational search, with agents such as Google Now and Cortana. The search capabilities of e-commerce shops have comparatively stagnated and are often not even able to understand synonyms or correct simple spelling mistakes. Our talk will shed some light on several of these shortcomings, explain how to overcome them, and give our take on the future of e-commerce search.
David has been working on semantic technologies and search for over eight years. Right after he received his PhD in computer science, he co-founded SEMKNOX - a B2B semantic search solution for e-commerce that takes search to a new level.
Search can be scary! Do you invest in that expensive product or big project? How do you know it will have returns for your search platform? Would simpler solutions pay more dividends? And how do you experiment with promising ideas safely without inadvertently harming search? At OpenSource Connections, we've developed a methodology based on best practices across hundreds of search consulting engagements. In this talk, we outline a "virtuous" cycle of continuous search improvement. With our radically iterative approach, ideas are proposed and tested both offline and live against business metrics. Ideas "fail fast" or they show promise --indicating how much you should invest further. Either way, our methodology helps you iteratively map out what works best for your search case, while avoiding expensive boondoggles.
Doug is author of Relevant Search and the Chief Relevance Consultant at OpenSource Connections. Doug builds smarter (and more profitable!) search for organizations like O'Reilly Media, Careerbuilder, and the US Patent and Trademark Office. Doug loves helping organizations get more out of search by bridging the technical with the business. He developed a search relevance methodology that guides businesses on making relevance investments. He loves creating relevance tools, including Quepid, Splainer, and the Elasticsearch Learning to Rank Plugin.
The sheer amount of search requests caused by the variety of users and products can be challenging. Thousands of different search terms make it impossible to get an instant clear picture of the quality of the search results. New trends and products constantly influence search terms and need to be considered when it comes to synonyms and search configuration.
Our talk gives an insight how to continuously improve the quality of search results by establishing an optimization workflow. We cover topics from the initial analysis to managing onsite search over a long period of time. The focus is on clustering and visualizing information to prioritize optimizations and to document progress.
Product search & design specialist Sebastian Russ is well grounded in search technologies as FACT-Finder, Fredhopper, Celebros, epoq and Solr. Working for TUDOCK in Hamburg he frequently analyses search behaviour. Based on his findings he provides advice to merchants about configuring and optimizing their onsite search, aiming for improved frontend usability, better search result quality and enhancing sale-relevant KPIs.
If you’re in retail, chances are you’re probably getting crushed by Amazon. At Lucidworks, we work with top tier retailers trying to increase conversions and survive in the Age of Amazon. Our Fusion platform enables you to own every aspect of the search and shopping experience using best in class search and machine learning, all while simplifying your operations and keeping your team happy. In this talk with Lucidworks CTO and retail search expert Grant Ingersoll, you’ll learn:
Grant is the CTO and co-founder of Lucidworks, co-author of Taming Text, co-founder of Apache Mahout and a long-standing committer on the Apache Lucene and Solr open source projects. Grant’s experience includes engineering a variety of search, question answering, and natural language processing applications for a variety of domains and languages. He earned his B.S. from Amherst College in Math and Computer Science and his M.S. in Computer Science from Syracuse University.
In 2015 the MYTOYS GROUP developed its own shop platform, which is based on Solr for search and navigation. We will take you on a short journey to learn more about how we tried to beat FACT-Finder with Solr within three and a half months. You will get an impression of our ups and downs and why we now have set up a whole search team. Additionally, we will explain how we learned the difference between enterprise search and e-commerce search. Now our search team is becoming one of the best search teams of the Otto Group.
Alexandre works as team leader ‘product management’ at MYTOYS GROUP.
Installing a fast and reliable search engine for your online shop is essential today. Just like a store clerk, it helps your customers navigate through your product range and converting them into happy buyers. But unlike a real person, your search engine does not memorize the things a customer did not find or whether he asked the wrong questions for his or her search. And it won't recognize the shelf full of things that never got asked for.
We will talk about why and how your search engine is important for your customer comprehension and we'll have a look at the treasure of data that your search engine is sitting on and how you can benefit from its power to gain valuable customer insights.
Peter works as managing director at ESEMOS.
Fredhopper, part of ATTRAQT Group plc
Getting on-site search right is often reduced to an algorithmic challenge. However, this can miss conversational elements as users struggle to articulate their needs. Only by combining the two, search can truly deliver. In his talk Andreas will discuss examples of how large online retailers have made their search more intuitive and effective for users.
Andreas is the subject matter expert for search and merchandising at Fredhopper, the on-site search technology provider trusted by many of Europe’s largest online shops. Andreas provides thought leadership and best practice advice to industry heavy-weights such as ASOS, Otto.de, Bonprix and Selfridges
Isabel works as Open Source Strategist at Europace AG. She is co-founder of Apache Mahout and mentored several incubating Apache projects. Isabel is interested in all things search and text mining with a decent machine learning background. True to the nature of people living in Berlin she loves having friends fly in for a brief visit - as a result she co-founded and is still one of the creative heads behind Berlin Buzzwords, a tech conference on all things search, scale and storage.
René has worked as a search consultant for clients in Germany and abroad for more than ten years. While he is interested in nearly all aspects of search and NLP, his technological focus is on Solr/Lucene. René maintains the Querqy open source library.
Paul is a freelance consultant in the e-commerce domain. He supports his client as product manager, Scrum product owner and business development consultant, focussing on search (onsite, SEO/SEA), mobile and responsive application development, and agile transitioning.
Unfortunately, all 70 seats at MICES 2017 are taken.
If you are already registered as a participant but are unable to attend the event, please inform us as soon as possible so that your seat can be given to somebody on the waiting list.
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